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Tailored Solutions
About
Care Coordination & Concierge Services
At Tailored Solutions our mission is to help older adults maintain independence while providing peace of mind to family members. We offer personalized in-home, support and companion concierge services, designed to enhance daily living and overall quality of life. Services include assistance with shopping, errands, appointments, transportation coordination and daily tasks.
Our specialty is Care Coordination along with paperwork and document management.
We help older adults stay organized, informed and in control of their personal affairs by coordinating services managing important documents and serving as a trusted point of contact for families.
Services
Care Coordinators focusses on organization, oversight and advocacy.
Care Coordination Services
Care planning and oversight
- Conducting an initial needs assessment.
- Monitoring changing needs and adjusting services accordingly.
- Acting as the point of contact
Provider & Service Coordination
- Scheduling and coordinating medical and non medical appointments
- Communication with Physician offices, therapists, pharmacies, and home care agencies
- Supporting transitions between home hospital, rehab, assisted living or skilled nursing
Advocacy and Support
- Attending appointments with clients (as requested)
- Helping clients understand instructions, care plans and next steps
- Advocating for client preferences and needs
- Supporting long-distance caregivers with regular updates and communication.
Paperwork and Administrative support
- Paperwork and document management
- Transition support (Assisted Living search)
Computer Tech Services
- Set up cell phones
- Set up Health Care Portals
- Bill pay and banking online
Home-Based Support
- Home waiting services: contactors, pluming, electrician, cable and more
- Over see projects or coordination with vendors such as pool, lawn, and movers.
Appointments and Friendly Visits
- Will meet you at the locations of your appointment
- Companion to social events or family visits.
- Companion for air travel
- Friendly visits to Assisted Living and Long Term Care settings.
General Errands and Shopping
- Grocery shopping
- Pick up prescriptions
- Post office
- Bulk Shopping